Enhanced Communication Skills for Challenging Situations at Work

Category: Training - Other

Date: November 30th 2022 9:20am until 12:30pm

Location: Zoom


Enhanced Communication Skills for Challenging Situations at Work

For Core Trainees


Wednesday 30th November 2022

09:20 - 12:30


MaxCourse ID: DT042


Virtual Interactive workshop on Zoom 

 Booking for these courses will be taken on MaxCourse, our online booking system. 

Information about how to use MaxCourse can be found on our website. 

Please email FacultyDevelopment.SW@hee.nhs.uk with any questions, before and on the day.

This workshop provides an opportunity to become better equipped to manage challenging situations and conflict at work  

The session will be facilitated by one of our experienced clinicians from DoctorsTraining. We are a collaboration of doctors with a wealth of experience at a local, regional and national level in postgraduate medical education, coaching, appraisal, well-being and medical leadership. As a group we are passionate about the support and development of doctors by doctors.   

The workshops have been designed and are delivered by our faculty of clinicians who are experts in their field and inspirational trainers. We have the unique balance allowing us to share many years of real experience along with the latest updates and changes in training from our core team occupying key leadership roles in medical educations. 

You can meet our faculty at - https://doctorstraining.com/meet-the-team/ 


By the end of today you should be able to:

* Communicate more effectively in challenging situations at work e.g. responding to conflict, giving constructive feedback, breaking bad news, handling a complaint or error etc.
* Develop your leadership skills through reflecting on complex scenarios, learning useful tools and phrases and putting these into practice.
* Demonstrate increased self-awareness and understanding, from learning and feedback received, which will enable you to communicate with greater clarity and assertiveness.