Appropriate Assertiveness (Trainee)
Category: Training - Other
Date: January 19th 2022 9:00am until 4:30pm
Location: Zoom
Appropriate Assertiveness (Trainee)
Delivered over Zoom – please ensure you have the latest version installed on your desktop or smartphone!
Date: 19th January 2022
Time: 9am – 4:30pm
Provider: Alistair Duns & Captain Denis Campbell
About the course:
• Introduce what we mean by assertive behaviour
• Explore the differences between passive, assertive and aggressive behaviour; are these always easy to recognise?
• Examine the impact of passive and aggressive behaviour on team function and patient safety
• Look at what holds us back from being assertive in practice
• Discuss strategies we can employ when confronted with passive or aggressive behaviour